OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 87 comments received in the last 90 days.
25 July 2025
I felt happy with the way I was treated. Craig Blake was very knowledgeable and professional in all my dealings with him. I didn't feel pressured to buy. He kept me informed as to the progress of the build of my new vehicle and followed up post sale
19 July 2025
It was great and easy
15 July 2025
Steve is a credit to the MINI brand
13 July 2025
Great experience, thanks to Stephen Myles.
12 July 2025
Excellent communication. Extremely good hand over and client appropriate due to our hearing difficulty. Lots of detail and demonstration.
08 July 2025
Quality and value for money
04 July 2025
Great hand over very smooth and a lovely big bow
03 July 2025
Well informed throughout the process of buying the car.
03 July 2025
Everything was great other than being kept waiting for a bit past our appointment time.
27 July 2025
I particularly found the video I was sent very helpful. The gentlemen went round the full car and pointed out the work required. Even for someone with limited knowledge of cars, this made it clear and easy to understand.
26 July 2025
Never had any issue with the service
25 July 2025
As I explained above
24 July 2025
The service/MOT took a whole day. I was told to bring the car in at a specific time and had to wait in the showroom for over 30 mins before someone came to take my keys. The same poor experience when the car was finally finished
22 July 2025
As above.
20 July 2025
Efficient and friendly service.
14 July 2025
Jack dealt with everything very professionally, kept me updated with everything and was a pleasure to deal with.
14 July 2025
Great comms, quickly executed.
14 July 2025
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08 July 2025
Friendly knowledge , efficient and good communications with customer.
26 July 2025
Sales person helped me to get through any issues I had and kept me informed throughout